Hilton or Expedia should send us a refund for this experience. and we’re only using the room from 7pm to 3am and had to pay close to $200. I didn’t complain or call the front desk because I doubted anything would be done with the hotel being evidently sold out and the great customer service we already encountered. We then were placed in a room with an air conditioner that is barely working and a shower/bath tub with a broken drain. Great customer service with us scrambling to find a place to stay, like it was our fault. I went to my phone and booked the room on Expedia and took them the confirmation and the front desk response was, “I don’t know where we are going to put you”. So my family went across the street to the Hilton and explained what happened and they told us this has regularly been happening with customers coming to them after leaving the Hampton, but then they turned us away because they were booked full. The Hampton is under heavy rennovation with active wiring taped to the floor that you have to step over to try to get to the check in hallway. On the other hand, their catering experts will help you plan a memorable meal for your event.We originally were supposed to stay at a Hampton inn, a sister property to Hilton 2 blocks away, and were so disgusted with the that hotel we cancelled our stay in the hotel lobby. You can go to downtown Kansas City and visit all of its culturally rich spaces in less than 25 minutes from the hotel. The KCI Expo Center features 70,000 square feet of clear span 'state of the art' exhibition space, and over 11,000 square feet of carpeted meeting space. If you’re looking for more than just sightseeing, then take a trip out into Kansas where there are plenty of fun things waiting around. On one hand, Kansas City is home to some great attractions, including the world-class Kauffman Stadium and Downtown KC. Everything will be taken care of, so that your guests can enjoy themselves without having any worries. In fact, the possibilities of various events at this hotel are endless! Whether you’re looking for a small meeting room or an ornate ballroom, they’ve got it all! There’s no need to worry about airport shuttle service and free parking either. Hilton Kansas City Airport is an excellent choice for your wedding venue.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |